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ABOUT US

Valley Manor Inc. opened in May of 1978 and the primary purpose is to provide  comfortable and congenial care in a Christian environment. Within that environment we will endeavor to meet the resident’s individual physical, emotional, social and spiritual needs, in a manner that recognizes the dignity and worth of each person and their quality of life.

STRATEGIC PLAN - MISSION, VISION & VALUES
Valley Manor Strategic Plan (2016- 2021)
Strategic Pillars

MISSION
Valley Manor will provide excellent quality living for those needing long term care.

VISION
Valley Manor will be seen as the key long term care partner in the evolution of the shared continuum of care in the Madawaska Valley.

VALUES
We will conduct our important work with:

● Integrity
● Transparency
● Leadership
● Workplace Satisfaction & Compassion

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SAFETY

Valley Manor Inc. is committed to providing an atmosphere of quality and safety for the residents and the dedicated staff that work here. Valley Manor has implemented many safety initiatives and through our CQI process, we continually monitor and research newer and better ways that we can ensure safety for all staff and residents is always at the forefront.

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ACCESSIBILITY

Purpose

Under the Accessibility for Ontarians with Disabilities Act (AODA), 2005, Valley Manor Inc. must meet the requirements of accessibility standards established by regulation. This policy establishes the accessibility standards for customer service for the organization, in accordance with Ontario Regulation 429/07. This policy applies to all employees of the organization, Board of Directors, volunteers, agents, and contracted service provider staff.

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CQI TEAM

Continuous Quality Improvement - CQI

A set of activities that are carried out to set standards used to monitor and improve performance so that the care and services provided will satisfy stated or implied needs. These processes don’t “assure” quality; they are tools used to assist with the management of quality.

The CQI Team -

The CQI team at Valley Manor provides the framework for the development and implementation of  our integrated Quality Management system.

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Ethics Consultation

An Ethics Consultation: What is it?

An Ethics Consultation can be arranged to provide a confidential forum to discuss complex health care situations.

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