The following services are available to all residents of Valley Manor Inc. ~

• Nursing and personal care on a 24-hour basis, including care given by health care aides, personal support workers, nurses aides, registered nurses and registered practical nurses, under the direction of a physician.
• Supplies, equipment, and devices necessary for the provision of medical, nursing and personal care and activities.
• Rehabilitation services with related supplies and equipment.
• Supplies and equipment required for personal hygiene are provided, including skin care lotions, powders, shampoos, soaps, deodorants, toothpaste, etc.
• Use of the infirmary when required.

Additional services provided are ~

• Six local physicians provide care in the facility and residents have the right to choose their own physician from those with attending privileges.
• Footcare is offered to all residents twice monthly and is administered by registered practical nurses who have taken a basic foot care course.
• Arrangements may be made for dental visits and eye examinations through the charge nurse when necessary.
• Physiotherapy, occupational therapy and speech therapy can all be arranged, plus a walking program, massage therapy and exercise programs (1 on 1) are all offered.

Medications & Treatments ~

Medications are administered by registered nurses and registered practical nurses and are prescribed by the doctor only. No medication of any kind may be brought to the resident or left in a resident's room without a doctor's order for such.

Services available at extra cost ~

Certain services for residents of facilities are subject to a charge above the amount of the monthly accomodation rate. These are unfunded services that are subject to change. Notices will be distributed to the resident and responsible parties when charges are increased.

Examples of unfunded services ~

Hairdressing and barbering, dry cleaning, out-of-town transportation, medications not covered under the Ontario Drug Benefit Plan, meals outside the facility, newspaper, etc.

Resident Care Conferences ~

At the time of admission, a nursing and medical assessment is completed for each resident, and a plan of care is formulated with input from the resident and family. Within the first eight weeks after admission, a conference is held for the resident. Family members, the physician, and personnel from every department are invited to attend, as well as the resident if they so wish. The plan of care will be re-assessed at the conference, including plans for the future. This conference is held at least annually for each resident and offers an opportunity for all parties to communicate and maintain a consistent approach to care and quality of life for each resident. Nursing staff continually evaluate the plan of care and update the approach based upon the progress the resident displays. Concerns and questions can be addressed to staff members at any time.